Security
NetPlay TV wants to ensure that you play the games on our website securely. This guide offers you advice on what you can expect from NetPlay TV and how to play our games without risk to your personal data.
Communication from NetPlay TV
You probably receive all sorts of unwanted communication through the Internet and sometimes it is difficult to tell what is genuine and what is not. So that you know what to expect from NetPlay TV, we will only communicate with you:
When you have successfully registered - with an e-mail confirmation.
When you have won a prize - with an e-mail notification.
To tell you about promotions or special events - by e-mail.
From our Customer Services centre by telephone if we have reason to contact you about a prize or any anomaly with your Account.
NetPlay TV System Security
We make sure that any information we collect about you is kept securely so that no unauthorised person can access the information. We do this by:
Asking you for a username and password so that you have a unique identity in the system. If a player fails to enter the right password after several attempts we may prevent them from accessing the system but enable them to recover the connection by requesting password recovery.
Asking you for a piece of secret information so that we can identify you if you have to speak to one of our Customer Services operators. Only authorised Customer Services operators can access any of your information if it becomes necessary, for example, to check Account details.
Encrypting your personal information while it is in transit so that anyone gaining unauthorised access to the data will not be able to read it. We use an industry standard 128-bit Secure Socket Layer (SSL) encryption.
Automatically logging you out of the system if you do not use the site for 10 minutes.
Ensuring that our systems on which we hold your personal data are protected with firewalls to a high standard of security so that nobody can gain unauthorised access to your data. The systems have undergone rigorous penetration testing to prove that the security is robust.
Protecting your PC
We have taken great care to protect the data you entrust to us. Here are a few suggestions to make sure your own PC is secure:
Install anti-virus software and make sure you keep it up-to-date and scan your files for viruses regularly.
Ideally, use a firewall to prevent unauthorised access to your PC when you are on the Internet.
Do not send personal or payment details to anyone who requests it unless you are quite sure of the source of the request.
Do not click on a hyperlink contained in any email you receive. It may be a scam.
Keep your PC operating system up-to-date so that you maintain the benefit of the features and protections built into successive releases by the suppliers.
